FREE SHIPPING AND FREE RETURNS

Shipping Policy

Last Updated: June 11, 2026

Processing Time

Once your order is placed and payment is verified, our warehouse team begins preparing your items. Orders are processed within 1 to 2 business days. Business days are Monday through Friday, excluding federal holidays within the United States. You will receive a shipping confirmation email containing your tracking number as soon as your package leaves our facility.

Where We Ship

We currently ship to all 50 United States, including P.O. Boxes, APO addresses, and FPO addresses. We do not ship to U.S. territories or international destinations at this time.

Shipping Rates and Delivery Estimates

We are pleased to offer complimentary standard shipping on every order placed through our website.

  • Service Level: Standard Ground
  • Transit Time: 3 to 5 business days after your order has been processed and handed off to the carrier.
  • Cost: Free

Please be aware that the transit time is an estimate provided by the carrier and begins from the time your package is scanned into their system, not from the moment you submit your order. During periods of high volume, such as holidays or severe weather events, delays may occur that are outside our direct control. We appreciate your patience in these situations.

Carrier Selection

We partner with major national carriers to deliver your orders. The specific carrier assigned to your package is determined at the time of shipment based on a combination of factors, including the package dimensions, its weight, your delivery address, and the most efficient routing available. The name of the carrier and a link to detailed tracking information will be included in your shipping confirmation email.

Address Accuracy

It is your responsibility to ensure that the shipping address entered at checkout is complete and correct. We are unable to redirect packages that are already in transit. If a package is returned to us because of an incorrect or undeliverable address, we will contact you to arrange reshipment. Any additional shipping costs for redelivery in such cases will be your responsibility.

Lost or Delayed Shipments

If your tracking information shows that your package was delivered but you are unable to locate it, please first check with neighbors and around your delivery area. If the package is still missing, contact us immediately at info@frencchhtoast.it.com. We will initiate a carrier investigation on your behalf.