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Contact Us

Last Updated: June 11, 2026

Our Location

5212 2nd St

Kelseyville, CA 95451

United States

Customer Service Hours

Our team is available to assist you Monday through Friday, from 9:00 AM to 6:00 PM Pacific Time. We observe all U.S. federal holidays and are closed on Saturdays and Sundays. Messages received outside of business hours or on holidays will be addressed the following business day.

How to Reach Us

  • By Email: Send your questions or concerns to info@it.com. We make every effort to respond to all emails within one business day.
  • By Phone: You can speak with a representative at +1 (707)-513-9606 during our published business hours. If you reach our voicemail, please leave your name, order number if applicable, and a brief message, and we will return your call promptly.

Online Contact Form

As an alternative to direct email, you may also reach us through the contact form available on our website. The form can be found on this page. Simply fill in your name, email address, and the details of your inquiry, and a member of our team will respond as quickly as possible.